Tillsonburg District Memorial Hospital (TDMH), a part of Rural Roads Health Services (RRHS), has ten (10) Complex Continuing Care (CCC) beds to provide a comprehensive inpatient program designed for persons over the age of eighteen with complex health care needs.  Our CCC beds are not only for residents in and around Oxford County but are available to people from all over the Southwest region.

Referrals are processed through the hospital and are assessed for appropriateness by the Access and Flow Navigator on a case-by-case basis. The CCC unit cares for people with complex care needs that cannot be met in the community and/or they require a longer stay in the hospital to recover before transitioning back home.

Each patient has a personalized care plan developed to meet their unique needs and the interdisciplinary care team works in collaboration with the patient to achieve these goals.

What to expect upon admission to a Complex Continuing Care bed

You will be cared for by a member of our health care team. Registered Nurses, Registered Practical Nurses and Personal Support Workers provide patient centered care in this area.  All other interdisciplinary members will be part of your care plan as needed.

Our team fully supports and encourages patient participation and involvement in decision making at all stages of their hospital stay.

Visitors

Rural Roads Health Services encourages family centred care. In the best interests of the patient, we request the following:

• That families follow instructions given by the nurse or physician with regards to limiting the number or visitors and noise level.
• That visitors respect the privacy of the other patients and not wander freely through the department.
• That families have one person to act as their spokesperson to decrease confusion and make communication between staff and family members easier.
• All visitors and patients must abide by our hospital code of conduct.  Aggressive behaviors will not be tolerated.

Hours of Operation

We provide care on our complex care unit 24 hours a day, 7 days a week.

Contact Number

For patient inquiries, and all general information, please call switchboard at 519-842-3611.

Location

Located on the first and second floors as part of our Inpatient Care Area.