Medical / Surgical Unit
The Alexandra Hospital, Ingersoll (AHI), a part of Rural Roads Health Services (RRHS) offers 17 acute care medical and surgical beds. Patients are cared for by an interdisciplinary team that includes:
- Nurses
- Physicians
- Pharmacists
- Registered Dietitians
- Physiotherapist
- Occupational Therapist
- Recreation Therapist
- Discharge Planner
- Volunteers
Our Care Philosophy
At our hospital, we believe in a Home First Philosophy. Our team will work with you to ensure you can return home at the most appropriate time. In collaboration with Ontario Health atHome Care Coordinators, we arrange programs and supports to make the transition from hospital to home as smooth and successful as possible.
Palliative Care Support
As part of our medicine program, our Palliative Care services focus on improving the quality of life for patients and families facing a life-limiting illness. This includes the prevention, assessment, and treatment of:
- Pain
- Physical symptoms
- Psychological needs
- Spiritual concerns
In-hospital support is also provided through our dedicated volunteers, who offer companionship and respite care.
What to expect upon admission to the medical/surgical unit:
You will be cared for by a member of our healthcare team while in hospitals. Registered Nurses and Registered Practical Nurses provide patient centered care in this area. All other interdisciplinary members will be part of your care plan as needed.
Our team fully supports and encourages patient participation and involvement in decision making at all stages of their hospital stay.
Visitors
Rural Roads Health Services encourages family centred care. In the best interests of the patient, we request the following:
- That families follow instructions given by the nurse or physician with regards to limiting the number or visitors and noise level.
- That visitors respect the privacy of the other patients and not wander freely through the department.
- That families have one person to act as their spokesperson to decrease confusion and make communication between team members and family members easier.
Location
We are located on the third floor.
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February 12, 2026
February 12, 2026
February 12, 2026




